At SRT Digital Solutions, we take your privacy seriously. This policy explains what information we collect, why we collect it, how we use it, and what rights you have. We do not sell your personal data.
SRT Digital Solutions is a digital marketing agency based in Coimbatore, Tamil Nadu, India. We provide social media marketing, local SEO, Google Business Profile management, and digital growth services for doctors and healthcare practices.
Data Controller: SRT Digital Solutions
Email: growwithus@srtdigitalsolutions.com
Location: Coimbatore, Tamil Nadu, India
When you fill out our contact form, book a consultation, or engage our services, we may collect:
When you visit our website, we automatically collect limited technical data:
If you grant us access to manage your social media accounts, we may access:
We access only what is necessary to deliver the agreed services and do not store this data beyond the active engagement period.
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Respond to consultation requests | Consent / Contract | Name, email, phone, specialty |
| Deliver contracted marketing services | Contract | All client business data |
| Send service updates and reports | Contract | Email, phone |
| Send marketing communications (with opt-in) | Consent | Email, phone |
| Website analytics and improvement | Legitimate interest | Anonymized usage data |
| Legal compliance and record keeping | Legal obligation | Business and financial data |
We will never use your personal data for purposes other than those listed above without obtaining your explicit consent first.
We do not collect, store, or process any patient health information (PHI) or patient personal data. We manage your clinic's digital presence — not your patient records. Any patient-facing content we create is reviewed and approved by you before publication.
Clients are reminded that sharing identifiable patient data (photos, testimonials, case details) with us for marketing requires the patient's informed written consent under applicable medical ethics guidelines and the DPDP Act 2023.
Our website uses minimal cookies to function and improve your experience:
Our website may include integrations from third-party services that set their own cookies:
You can control cookies through your browser settings. Disabling essential cookies may affect website functionality. Disabling analytics cookies will not affect your ability to use the site.
We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:
Your data is primarily stored on servers located in India or countries that provide an equivalent level of data protection. We use Supabase (PostgreSQL) for form data storage, which complies with industry-standard security practices.
We implement appropriate technical and organizational security measures including:
We retain your personal data only for as long as necessary:
After these periods, data is securely deleted or anonymized.
Under the Information Technology Act 2000 and the Digital Personal Data Protection (DPDP) Act 2023, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at growwithus@srtdigitalsolutions.com. We will respond within 30 days.
If you have provided your email or phone number, we may send you relevant updates about our services, healthcare marketing tips, and industry insights — but only with your consent.
You can opt out of marketing communications at any time by:
Opting out of marketing does not affect service-related communications (invoices, reports, important account notifications).
Our website may contain links to external websites including social media platforms, Google, and other resources. Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any external sites you visit.
Our services are intended for adult healthcare professionals only. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected data from a minor, we will delete it immediately.
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:
We encourage you to review this policy periodically.
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our Grievance Officer:
If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India once operational under the DPDP Act 2023.